Whitech is a subsidiary of Fujifilm with software development occurring in Sydney, Australia. The Imagine solution is successfully used by major retail groups around the world and supported locally via Fujifilm partners.
Whitech is a pioneer of digital kiosk, online and mobile technology. With over 20 years of software development experience in the Photographic industry, Whitech understands what retailers and their busy time-poor customers need.
That’s why we developed the cloud-based Imagine omni-channel photo solution that allows your business to stay ahead of the competition by offering choice, flexibility and ease of use. Imagine consists of a fully integrated photo kiosk, online and mobile platform that engages customers at their creative core.
The mobile platform includes an Android® Tablet kiosk, plus native iOS and Android™ Apps available for download on Apple’s App Store℠ and Google Play™. The Apps allow customers to order from anywhere and while in-store from their own device. Imagine can send work back to a chosen network of stores or to a centralised fulfilment lab for processing.
The same familiar, user-friendly interface is used for kiosk and online.
The mobile Apps all have a similar look and feel to kiosk and online, but are designed to run natively on iOS and Android® mobile phones and tablets.
Customers are confident when using any of the modules on any Imagine platform, which helps to drive sales and repeat business.
Social media has changed the way consumers take and share photos.
Imagine works in sync with the world’s biggest social media, image sharing and cloud storage applications including Facebook, Instagram, Picasa, Flickr, and Dropbox, plus users have an Imagine online account allowing them to access any of their network images.
Customers can also log in with their Facebook, PayPal or Imagine accounts and Customers can checkout as a guest, if feature is enabled.
Customer images and data are stored in a secure manner in the cloud making them available at any time for ordering products or for use in projects.
Customers can start a project in-store, upload photos from their mobile phone and complete it at home or vice versa where they create their project online and pay in-store – a true omni-channel offering.
Projects can be saved to be worked on at a later time.
Projects can be shared, so customers can collaborate with friends and family to create photo products like photo books or photo gifts.
There are a wide variety of promotional and up-selling tools to help clients maximise the customer spend and drive repeat business including:
The powerful cloud-based Admin Tool is at the heart of Imagine. It makes it easy to manage the various platforms along with customers, logistics, promotions, pricing, features and products all in real time.
Changes can be made to a single store, group of stores (regionally) or to the entire network.
All core reports are found in the Admin tool including a detailed sales report and easy to use report query page.
Suppliers and Wholesalers also use the Admin tool to offer their range of products for clients to use.
Software upgrades of kiosk, online and mobile are automatic.
Find out if Imagine is available in your region. If so, it will come fully supported by a local Fujifilm entity who can offer a full range of equipment, consumables plus hosting, after sales service and support.