IMAGINE


OMNI-CHANNEL SOLUTION


Imagine Online

IMAGINE ONLINE

An online photo gifting solution driven by a powerful backend

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Imagine Kiosk

IMAGINE KIOSK

A revolutionary photographic kiosk solution with the ability to connect to Imagine Online and Mobile

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Imagine Mobile App

IMAGINE MOBILE

Android Tablet kiosk, 'print from anywhere’ and ‘print instore’ mobile Apps for iOS and Android makes placing orders even more convenient for your customers

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Whitech is a subsidiary of Fujifilm with software development occurring in Sydney, Australia. The Imagine solution is successfully used by major retail groups around the world and supported locally via Fujifilm partners.


Whitech is a pioneer of digital kiosk, online and mobile technology. With over 20 years of software development experience in the Photographic industry, Whitech understands what retailers and their busy time-poor customers need.

That’s why we developed the cloud-based Imagine omni-channel photo solution that allows your business to stay ahead of the competition by offering choice, flexibility and ease of use. Imagine consists of a fully integrated photo kiosk, online and mobile platform that engages customers at their creative core.

The mobile platform includes an Android® Tablet kiosk, plus native iOS and Android™ Apps available for download on Apple’s App Store℠ and Google Play™. The Apps allow customers to order from anywhere and while in-store from their own device. Imagine can send work back to a chosen network of stores or to a centralised fulfilment lab for processing.

IMAGINE IS USED SUCCESSFULLY AROUND THE WORLD BY MAJOR RETAILERS ACROSS A VARIETY OF SEGMENTS INCLUDING:



SupermarketsDiscount and Variety StoresPharmacyCafeIndependantElectronics retailersTelephone and Communications StoresAttractionsAnd More

COMMON

 

INTERFACE



The same familiar, user-friendly interface is used for kiosk and online.

The mobile Apps all have a similar look and feel to kiosk and online, but are designed to run natively on iOS and Android® mobile phones and tablets.

Customers are confident when using any of the modules on any Imagine platform, which helps to drive sales and repeat business.

Common interface between Online Mobile Kiosk Tablet

SOCIAL MEDIA

CONNECT



Social media has changed the way consumers take and share photos.

Imagine works in sync with the world’s biggest social media, image sharing and cloud storage applications including Facebook, Instagram, Picasa, Flickr, and Dropbox, plus users have an Imagine online account allowing them to access any of their network images.

Customers can also log in with their Facebook, PayPal or Imagine accounts and Customers can checkout as a guest, if feature is enabled.

Share Projects


PROJECT SHARING


Customer images and data are stored in a secure manner in the cloud making them available at any time for ordering products or for use in projects.

Customers can start a project in-store, upload photos from their mobile phone and complete it at home or vice versa where they create their project online and pay in-store – a true omni-channel offering.

Projects can be saved to be worked on at a later time.

Projects can be shared, so customers can collaborate with friends and family to create photo products like photo books or photo gifts.

Marketing and Promotional Tools


MARKETING & PROMOTIONAL TOOLS


There are a wide variety of promotional and up-selling tools to help clients maximise the customer spend and drive repeat business including:

  • Promotional codes
  • Gift cards
  • Sign-up promotions
  • Buy One Get One Free promotions
  • Percentage off
  • Add-on options
  • Amazon-like up-sell at the shopping cart
  • Photo Book up-sell from digital prints module

Workflow Management


WORKFLOW MANAGEMENT


  • Imagine is designed to handle the most complex of network set-ups and comes with additional applications like a Digital Control Module (DCM) to receive orders in-store from kiosks, online, and mobile and route them to print equipment
  • Orders can be sent to a network of stores and/or to a centralised lab for fulfilment
  • Kiosks can be set up to 1) instantly print 2) send orders to a digital minilab in-store and 3) send orders to a centralised lab for processing
  • Centralised Wholesale Fulfilment Labs run the Imagine Workflow Lab Management (WLM) software to receive orders from a wide variety of retail groups using Imagine
  • Retailers can offer 'click and collect’ in-store or ‘ship to home’
  • Customers can track their orders
Back Office Management


BACK OFFICE MANAGEMENT


The powerful cloud-based Admin Tool is at the heart of Imagine. It makes it easy to manage the various platforms along with customers, logistics, promotions, pricing, features and products all in real time.

Changes can be made to a single store, group of stores (regionally) or to the entire network.

All core reports are found in the Admin tool including a detailed sales report and easy to use report query page.

Suppliers and Wholesalers also use the Admin tool to offer their range of products for clients to use.

Software upgrades of kiosk, online and mobile are automatic.

CONTACT

US

Find out if Imagine is available in your region. If so, it will come fully supported by a local Fujifilm entity who can offer a full range of equipment, consumables plus hosting, after sales service and support.

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